Introduction
HudHod AI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the HudHod AI platform — a pet healthcare management application that helps pet owners track vaccinations, medical records, appointments, and daily care for their pets.
Information We Collect
We collect only the information necessary to provide and improve our services:
- Account Information: Your name, email address, and hashed password when you create an account.
- Pet Profiles: Information about your pets, including name, species, breed, date of birth, weight, and medical history that you voluntarily provide.
- Health & Medical Data: Vaccination records, medication schedules, veterinary visit notes, and other health-related information you enter.
- Usage Data: Anonymous analytics about how you interact with the platform to help us improve the user experience.
How We Use Your Information
- To provide, maintain, and improve the HudHod AI platform.
- To authenticate your identity and secure your account.
- To store and display your pets' health records and care schedules.
- To send account-related notifications (appointment reminders, vaccine due dates) that you have opted into.
- To respond to your support inquiries and feedback.
- To monitor and analyze usage patterns to enhance platform performance.
How We Store & Protect Your Data
Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including hashed passwords, HTTPS-only connections, and regular security reviews. Access to your personal information is strictly limited to authorized personnel who require it to operate the platform.
Pet health data is particularly sensitive — we treat it with the same level of protection as personal medical information. All pet health records are encrypted and access is logged and audited.
Data Sharing
We do not sell, rent, or trade your personal information or your pets' health data with third parties. We may share data only in the following limited circumstances:
- With Your Consent: If you explicitly authorize sharing records with your veterinarian or another service.
- Service Providers: Trusted third-party vendors who assist in operating our platform (e.g., hosting, email delivery), bound by strict data processing agreements.
- Legal Obligations: When required by applicable law, court order, or governmental regulation.
Data Retention & Deletion
We retain your account information and pet records for as long as your account is active. You may request deletion of your account and all associated data at any time by contacting us. Upon deletion, your personal data will be permanently removed within 30 days. Aggregated, anonymized data that cannot identify you may be retained for analytics purposes.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access and receive a copy of your data.
- Correct inaccurate or incomplete information.
- Request deletion of your data.
- Restrict or object to certain processing activities.
- Export your data in a portable format.
To exercise any of these rights, please contact us using the email below.
Children's Privacy
HudHod AI is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of material changes via email or through the platform. Your continued use of HudHod AI after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at [email protected].